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About Nesma Palace
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Our story
The Royal Pride Of Kannur!
The Nesma Palace is a Luxury 4 Star business hotel in Mattannur Kannur, located just 8.3Km from the Kannur International Airport and 28km from the Kannur City. Nesma Palace being one of the best and biggest hotel in Malabar region having more than 100 well maintained luxury rooms.
With its excellent quality and standards, The Nesma Palace is well suited for business and leisure travellers alike. The hotel offers Deluxe Suites and Junior Suites, which are designed for comfort and facilitated to meet the needs of modern travellers.
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See Nesma Palace for yourself.
What do we offer
Our approach.
Service Quality
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers’ confidence in the highly competitive marketplace. A successful hotel delivers excellent quality service to customers, and service quality is considered the life of the hotel.
Friendly Staff
Happy customers are loyal customers. Not only is it important for us to provide stellar service, but awesome products as well. The most important concept of customer satisfaction is the expectancy disconfirmation theory — satisfaction is the result of the distinction between anticipated and supposed performance.
Customer Satisfaction
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service.